Frequently Asked Questions

GENERAL

Do you offer discounts for Makeup Artists and Influencers?

No, We currently do not have any affiliate programs or PR.

How can I cancel an order?

orders are processed within 24 hours. If you must cancel your order please contact customers@shopglammeup.com within one hour of order placement to cancel an order.

Do You ship internationally?

Yes. Custom fees and shipping must be paid by customer.

caring for your Glam Me Up Lashes

How can I clean my Glam Me Up Lashes for maximum use?

Click here to read a post on how to care for your lashes.

How many times can I use my pair of Glam Me Up Lashes?

You can use each pair up to 30 times with proper care.

How should I store my Glam Me Up Lashes?

Glam Me Up Lashes come in a round luxurious hat box inspired packaging that is made to keep and store your lashes so that they never lose their shape and you always feel glamorous when applying your lashes. For more information on caring for your lashes please read this post.

shipping and returns

Can I return or exchange my lashes?

Due to the nature of our product we do not offer returns or exchanges. All sales are final.

How long will it take to receive my lashes?

all lashes are shipped within 3 business days. After shipment it may take 3-15 business days to receive your lashes depending on your location. International orders can take anywhere from 10-60 days.